Privacy Policy

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 Effective Date: March 27, 2026

At LKQ Motors, your privacy is important to us. We are committed to protecting your personal and business information while providing you with reliable automotive parts and services. This Privacy Policy explains how LKQ Motors collects, uses, protects, and discloses information about you when you use our website, mobile apps, and other services in the United States. By using our services, you consent to the practices described in this policy.

We collect various types of information to provide and improve our services. This includes Personal Information, Business Information, and Generic Information.

Personal Information is data that can identify you or be reasonably associated with you. This may include:

• Name, address, zip code, phone number, and email address 
• Gender, age, and date of birth 
• Vehicle information, including VIN, year, make, and model 
• Payment information (processed securely by third-party payment processors) 
• Account login credentials (email and password) 
• Location data for features such as store locators and service availability 

As a business-to-business service provider, LKQ Motors may collect:

• Company name, address, phone number, email address 
• Financial account information necessary for transactions 
• Employee information, including name, title, and contact details 
• Vehicle-related business information for orders, service, and shipping purposes 

Generic Information refers to data that may not directly identify you but helps us understand your use of our services:

• Website pages visited and duration 
• Device and browser information, IP address, operating system 
• App usage metrics and interaction history 

LKQ Motors uses cookies and similar technologies to enhance the website and app experience, track performance, and provide personalized content.

• Session Cookies: Temporary cookies used during a visit and removed after the session ends 
• Preference Cookies: Save your preferences and settings across sessions 
• Third-Party Cookies: Used by service providers and advertising partners to collect anonymous usage data and display targeted content 

You can control cookie settings through your browser or device preferences. Disabling certain cookies may limit functionality or access to some features.

Other tracking tools may include:

• Pixel tags, transparent GIFs, and web beacons to track user interactions 
• Analytics and advertising technologies to measure effectiveness of promotions 

We collect information in several ways:

• Creating an account, placing orders, or contacting customer support 
• Filling forms for newsletters, promotions, or feedback 
• Uploading photos or media for service requests 

• Tracking your interactions with our website or mobile apps 
• Monitoring device information and app functionality 
• Collecting location data for nearby services 

• Shipping and fulfillment partners provide order-related information 
• Marketing partners provide insights to offer relevant promotions 
• Manufacturers or distributors may supply warranty or recall information 

We use the information collected to:

• Process and fulfill orders 
• Provide personalized services and offers 
• Maintain and improve our website and apps 
• Communicate promotions, updates, and rewards program benefits 
• Monitor aggregate usage and improve user experience 
• Detect, prevent, and address fraud, security, and legal compliance issues 

Rewards Program Usage: Information may be used to personalize offers, coupons, and discounts for participants in LKQ Motors Rewards Programs. Participation is optional, and opting out will not affect your ability to use our services.

LKQ Motors may share information under the following circumstances:

• Shipping, delivery, and payment processing providers 
• IT and database management services 
• Rewards program management providers 

• To provide targeted advertisements and promotional offers 
• To understand user interactions across platforms 

• To comply with legal obligations or protect the safety and rights of LKQ Motors, our customers, or others 

Note: LKQ Motors does not sell personal information. Any sharing during mergers, acquisitions, or transfers of business assets is limited to the scope of the transaction.

We retain personal and business information as long as necessary to:

• Fulfill orders and provide services 
• Comply with legal requirements 
• Enforce our policies and agreements 
• Maintain operational, marketing, and commercial purposes 

Information collected from users in the United States may be stored and processed within the U.S. For users outside the U.S., please note that data protection laws may differ from your local jurisdiction. By providing information from outside the U.S., you consent to transfer and processing in the United States.

LKQ Motors takes commercially reasonable measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data. Transactions are processed through third-party payment processors whose security procedures govern their handling of payment information.

California residents may have rights under the CCPA:

• Right to Access: Request details of personal information collected and shared 
• Right to Delete: Request deletion of personal information, where applicable 
• Right to Opt-Out: Refuse the sale of personal information (LKQ Motors does not sell data) 
• Right to Data Portability: Request transfer of information to a third-party service provider 
• Right to Non-Discrimination: Exercise of privacy rights will not affect your service quality 

Submit verified requests by contacting us (see Section 12).

Direct Marketer Disclosure: California residents can request information about how personal information was shared for direct marketing purposes.

LKQ Motors services are intended for adults. We do not knowingly collect information from children under 18. If we discover data from a child, we will take steps to delete it.

LKQ Motors websites and apps may contain links to third-party sites. This Privacy Policy does not apply to those sites, even if branded or delivered on our behalf. We encourage you to review their privacy policies.

To make privacy requests or exercise your CCPA rights, contact us at:

• Phone: +1 (909) 308-5852 
• Email: info@lkqcarpart.com 
• Mailing Address: 213 Cares Ave, Fontana, CA 92336 

Requests must be verifiable and may require identity verification. Authorized agents may act on your behalf if proper consent is provided.

LKQ Motors may revise this Privacy Policy at any time. Major changes will be posted on this page with the updated effective date. We encourage you to check this page regularly.

This long-format policy ensures that LKQ Motors meets industry standards, complies with California privacy laws, and clearly communicates user rights.