At LKQ Motors, we stand behind the quality of our parts. All our products are carefully inspected and sourced to ensure reliability, giving you confidence in every purchase. Our warranty policy is designed to protect you against defects and ensure a smooth experience when using our engines, transmissions, and other parts.
1. General Warranty Coverage
All parts sold by LKQ Motors come with a limited warranty against defects in materials and workmanship. This includes:
- Proper functioning of internal engine components.
- Transmission operational integrity.
- All parts as specified by our sales representatives at the time of purchase.
Important: Accessories, wear-and-tear items, or components installed separately are not covered unless explicitly stated.
2. Engine Warranty
Our used engine warranty covers internal manufacturing defects. Covered components include:
- Engine block
- Cylinder heads
- Pistons, rods, and crankshaft
- Camshaft and timing components
- Rockers, lifters, and other essential internal mechanisms
Exclusions
The following are not covered under the engine warranty:
- Turbochargers, superchargers, and forced induction parts
- Sensors, switches, wiring harnesses, and electronics
- Belts, hoses, gaskets, brackets, flywheels, oil pans, valve covers
- Water pumps, oil pumps, and other bolt-on accessories
- Damage caused by improper installation, accidents, or modifications
3. Diesel Engine Warranty
For diesel engines, warranty coverage excludes:
- Fuel injectors
- High-pressure fuel pumps
- Turbochargers and other external components
- Accessories outside the main engine block
4. Transmission Warranty
LKQ Motors warrants transmissions to be free from defects in workmanship that would cause:
- Slippage
- Shifting failure
- Failure of internal gears
Requirements for Warranty Validity:
- Installation by a professional mechanic
- Replacement of seals, filters, and transmission fluid
- Warranty is void if heat tabs are removed or melted
5. Installation Requirements
Warranty coverage is valid only when engines or transmissions are installed by certified mechanics. Customers are responsible for:
- Using new oil and filters
- Completing a full tune-up including plugs, wires, timing components, gaskets, and seals
- Performing an oil system flush and cooling system maintenance
Void Warranty Conditions:
- Improper installation
- Modification, racing, or competitive use
- Neglect or misuse of the engine or transmission
6. Warranty Claim Process
To submit a warranty claim:
- Obtain a certified mechanic’s inspection. LKQ Motors does not provide installation guidance or diagnostics.
- Submit photos, work orders, and certification via email: info@lkqcarpart.com
- Include your purchase receipt and detailed description of the defect
Important Notes:
- LKQ Motors will verify claims before approving replacement or refund.
- Parts returned without proper documentation may result in denied claims.
- Replacement parts will include all original components; missing parts may reduce or void the claim.
7. Shipping and Labor Costs
- LKQ Motors does not cover shipping, labor, or installation costs.
- Customers are responsible for all costs incurred to remove and install the warranty-covered part.
8. Refunds, Returns, and Restocking
- All deposits are non-refundable.
- Returns are accepted only within 30 days if the merchandise is in usable condition.
- A 30% restocking fee applies for approved returns.
- No returns are accepted after 30 days.
9. Warranty Limitations
- Warranty is non-transferable.
- Warranty does not cover damages caused by accidents, neglect, improper installation, or modifications.
- LKQ Motors reserves the right to deny any claim that does not meet the above requirements.
10. Customer Responsibilities
To maintain warranty coverage, customers must:
- Ensure professional installation
- Maintain proper fluids, oil, and cooling systems
- Avoid any modifications or racing use
- Provide complete documentation when making a warranty claim
11. Contact Information
For warranty inquiries, claims, or questions:
LKQ Motors
- Phone: +1 (909) 308-5852
- Email: info@lkqcarpart.com
- Mailing Address: 213 Cares Ave, Fontana, CA 92336
This long-format warranty policy ensures customers clearly understand coverage, exclusions, and their responsibilities. It’s perfect for a dedicated “Warranty” web page on your LKQ Motors website.